In the over six decades of our history, we have built our organization on the principle that "service is key" to customer satisfaction. We have a total commitment to providing excellent service to our clients. We meet this commitment by focusing on our clients' business needs, managing our own business efficiently, utilizing innovative technology, and recognizing the contributions of our skilled and dedicated employees.

Garber | FCm has developed a high degree of consistency in culture, process, and commitment to service throughout our organization by growing our own operations rather than acquiring other agencies. All Garber | FCm offices—including London and Toronto—use the same reservation and back office systems. This allows our clients to use any Garber | FCm office without compromising management reporting, vendor programs or policy compliance.

Our steady growth has been fueled by the expansion of existing clients and the addition of new accounts. We have opened offices to meet our existing clients' needs as well as to develop new markets.

Originally a leisure travel agency, it wasn't long before we were also servicing business travelers. We established the Corporate Sales and Service Department soon after computer reservation systems became available in the mid-seventies. We have several clients that have been with us for over 20 years and have an overall corporate client retention rate of 13.3 years.

Garber | FCm has achieved several accomplishments throughout our 60+ years:

We were the first to start a school for travel consultants (Travel School of America).
We were one of the first to develop our own windows-based management information system providing both Pre- and Post-ticketing on one system (GarberMagic).
We opened our own Emergency Travel Center (ETC), which provides 24-hour assistance to our travelers worldwide. We are the only New England based agency to own our own 24-hour service.
In January 2007, Garber Travel formed a joint venture with FCm Travel Solutions to create Garber | FCm Travel Solutions.
In March 2008, we received our national certification as a Woman owned Business Enterprise (WBE) by the Commonwealth of Massachusetts Women's Business Enterprise National Council (WBENC).

We look forward to adding your company to our prestigious list of corporate accounts!

In the over six decades of Garber | FCm's history, we have built our organization on the principle that 'service is key' to customer satisfaction…